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A U.S. 24-Hour Answering Service or an Offshore Call Center: Which One is...

With companies trying harder than ever to cut costs and quickly recover from the 2008 financial meltdown, many groups that need a 24-hour answering service have moved their operations out of the...

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HIPAA/HITECH: Is Your Answering Service Compliant?

Telephone answering services provide an invaluable service to many businesses. A business call center allows a client to offer services to its employees, vendors and its own clients that might not...

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